Product
ERP 4S System
A comprehensive, integrated cloud solution for businesses in the motor industry. 4S stands for Sales, Services, Spare Parts and Satisfaction: the four areas every dealership has to manage well to meet customer needs and increase profits.
What is ERP 4S System
One platform for every key area
ERP 4S gives you a centralised platform to manage sales, services, spare parts and accessories, and customer satisfaction. By streamlining these processes and giving real-time visibility into performance, it helps you make informed decisions, increase efficiency and grow profits.
Modules
What the system covers
S1
Sales (new / used bike)
- Serialised product management
- Accurate records of inventory balance, movement across branches and adjustments, with real-time tracking of products and stock quantity.
- Sales logistics integration
- Monitor outgoing and incoming goods. Record sales and logistics documents easily: sales order, delivery order, purchase order, invoices. Cost tracking for new and used bikes, including refurbishment.
- Supplier integration
- Access supplier product and pricing details, delivery status and more. Currently integrated: Yamaha.
- Insurance and creditor integration
- Apply for buyers directly with insurance providers and help with loan applications.
S2
Spare parts & accessories
- Product and stock management
- Import and export the full parts list. Track stock movement (transfer, in transit), stock ageing, balance, valuation and location. OEM/ODM items can be catalogued too.
- Pricing control
- Import and export pricing, with tiers by customer group and outlet.
- Procurement control
- Procurement documents and received-goods records, with auto-replenishment alerts by threshold or past sales volume.
- Manufacturer integration
- Connect to manufacturers' servers for product details, pricing, orders, invoices and delivery details.
S3
Services & repair
- Servicing management
- Job and service queueing, with mechanic KPIs to simplify workshop management.
- Online appointment system
- Motorcycle and customer details provided beforehand, so the service team can prepare parts and assign the right mechanic. Less waiting, more efficiency, synced in real time with ticketing.
- After-sales tracking
- Data on new and used bike purchasers for up-selling and cross-selling.
- Customer servicing history
- Service schedules, service history, motorcycle details and service reminders for customer retention.
S4
Customer satisfaction
- Customer rewards system
- Design and launch your own loyalty programme: points tracking, voucher creation and tracking, push notifications for events and promotions.
- Customer purchase history
- Purchase history unique to each customer, with data on behaviour, frequency and preference for marketing campaigns that bring back old customers and find new ones.
- Warranty registration and claim
- Manufacturer and dealership warranty in one place.
See it in action
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